Accessing Telehealth Services
NJF Practitioners are available to see clients via Physitrack or telephone.
Telehealth is a convenient way of
accessing health services online via video or telephone. Telehealth
enables you to receive services in the comfort of your own home. This is particularly important if you are confined to your home, unwell or unable to travel.
To see a practitioner you need a
clinical need for the service and a GP referral. Reach out to the team to find out more.
do I need for
You can use any mobile device or desktop with audio and video
How do I make
Simply click on the link below and a friendly team member will give you a call to take you through the process.
Is there anything else I
Yes, telehealth is a great option for people to use however there are a few basic rules to follow:
Make sure you are in a private space.
Turn any other device (such as tv or radio) off.
Try to make sure your face is well-lit.
Ensure you won’t be
disturbed by other household members, including children and pets.
Be aware of your surroundings. If you don’t want the psych to see your kitchen, don’t have your consult in that room.
If you are concerned about others overhearing you, use headphones and discuss this with your treating psychologist.
Below are the basic steps to get started :
- Download PhysiApp from the App Store or
Google Play (for free) or go to
www.physiapp.com on your computer.
- You will receive a program access code via email or SMS
- Enter your access code in PhysiApp to
If you are using FaceTime your psychologist or Exercise Physiologist will call you via Facetime. Simply accept the call.